This Privacy Policy explains how Print Craft processes personal data when users visit the site, make print inquiries, upload files, book consultations, or place orders for photo and art printing services.
This introduction outlines how the policy is organized and where to find key information.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, users may withdraw that consent for future processing, and they may also raise concerns about how their information is handled.
To protect privacy, we may ask for information needed to verify a request and to understand the records involved. We will respond within a reasonable period and in accordance with applicable law, taking into account the complexity of the request and any lawful grounds for retaining the data.
We keep personal data only for as long as needed to handle inquiries, complete print projects, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where practical, subject to any lawful retention requirement.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we may provide a more direct notice through the site or by other reasonable means.
We use personal data to respond to print inquiries, review uploaded files for resolution and profile issues within the agreed preflight scope, prepare quotations, arrange consultations, manage test prints and final approvals, produce and package orders, process payments, communicate status updates, maintain business records, secure our systems, and meet legal obligations. We do not use customer-submitted artwork to claim rights that the customer has not provided.
We may share personal data with payment processors, communication providers, website hosting or technical support services, and production-related partners that help us manage inquiries, process payments, maintain records, or complete print orders. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality obligations.
We may disclose personal data to comply with legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defense of legal claims. Any such disclosure is limited to what is reasonably necessary for the relevant purpose.
We may collect identification and contact details, order and consultation information, uploaded image files, file specifications, proofing notes, payment-related records, collection preferences, and limited technical data such as device and browser information. For print inquiries and production, we also process content that users choose to submit for review, quotation, test printing, and fulfillment.
We receive data directly when users submit inquiries, upload files, book consultations, approve proofs, or place orders. We also obtain information from email correspondence, appointment interactions, payment processing records, and basic website or device signals generated during access to the site.
We may use essential cookies needed for site operation, preference cookies that remember basic settings, and analytics or performance cookies that help us understand how the site is used. These cookies may be session-based or persistent, depending on their function and retention period.
Users may manage cookies through their browser controls and, where available, site-level preference tools. Disabling some cookies may affect basic site functions, form handling, or preference retention. We do not rely on cookie settings to override legal or operational requirements for processing necessary to run the site.
